Privacy Policy

At Drive Wise Autolink (“Company,” “We,” “Us,” or “Our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (https://drivewiseautolink.com) and services, including car rental bookings, vehicle advertisements, and related services.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Personal Information

When you use our platform, we may collect:

  • Contact Details: Name, email, phone number
  • Account Information: Username, password
  • Payment Details: Credit/debit card information, billing details (processed securely through third-party payment providers)
  • Rental & Booking Data: Pickup/drop-off location, rental duration, vehicle preference
  • Identity Verification: Driver’s license, government-issued ID (for car rentals)

B. Usage Data & Cookies

We automatically collect data on how you interact with our site, such as:

  • IP address, browser type, device information
  • Pages visited, time spent on pages
  • Cookies for login sessions and analytics

You can disable cookies in your browser settings, but this may affect website functionality.

2. How We Use Your Information

We use your information to:

✔ Process bookings & transactions securely

✔ Verify user identity for rental services

✔ Improve customer support and respond to inquiries

✔ Enhance website functionality and personalize your experience

✔ Send important updates about bookings, policies, and promotions (you can opt-out anytime)

✔ Prevent fraud & ensure security

3. Sharing Your Information

We do not sell your personal data. However, we may share it in these cases:

  • With service providers (payment processors, identity verification, cloud hosting)
  • With business partners (rental agencies, car owners listing their vehicles)
  • For legal reasons (if required by law, court order, or to prevent fraud)

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, so we encourage strong passwords and safe online practices.

5. Your Rights & Choices

You have the right to:

  • Access & update your personal data
  • Request deletion of your account (subject to legal retention requirements)
  • Opt-out of marketing emails

For any privacy-related requests, contact us at info@drivewiseautolink.com.

6. Retention of Your Data

We retain your data only as long as necessary to:

  • Fulfill legal and regulatory obligations
  • Resolve disputes and enforce agreements
  • Improve our services

7. Third-Party Links

Our website may contain links to third-party sites (e.g., vehicle inspection or insurance services). We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted on our website with an updated ‘Last Updated’ date. Continued use of our services means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, contact us:

📧 Email: info@drivewiseautolink.com

📍 Mailing Address: 5A Edison St, Belmore, NSW 2192, Australia